Terms and Conditions

Welcome to TelaFix Solutions Ltda. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or engaging our services.

1. Services
TelaFix Solutions Ltda. specializes in electronics repair and maintenance, including monitor repair, screen replacement, touchscreen calibration, hardware diagnostics, component sourcing, and warranty support. All services provided are subject to these terms and conditions.

2. Use of Website
You agree to use the website solely for lawful purposes and in a manner that does not infringe the rights or restrict the use and enjoyment of the website by others. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Payment and Pricing
Prices for services are provided on our website or upon request and are subject to change without notice. Payment terms will be specified at the time of service order. All payments must be made in accordance with the agreed terms.

4. Warranty and Liability
TelaFix Solutions Ltda. offers warranty support for eligible repairs and components as specified at the time of service. Warranties do not cover damage resulting from misuse, accidents, unauthorized repairs, or modifications performed by third parties. To the maximum extent permitted by law, TelaFix Solutions Ltda. excludes all liability for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

5. Component Sourcing
When sourcing components for repairs, TelaFix Solutions Ltda. seeks to provide genuine and high-quality parts. However, availability may vary, and alternative compatible components may be used when necessary after customer approval.

6. Customer Responsibilities
Customers are responsible for providing accurate information about the device requiring service. TelaFix Solutions Ltda. is not responsible for data loss or damage to the device beyond the scope of repair work.

7. Intellectual Property
All content on the website, including text, graphics, logos, and images, is the property of TelaFix Solutions Ltda. and is protected by intellectual property laws. No content may be copied, reproduced, or used without prior written consent.

8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Brazil. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in São Paulo, São Paulo.

9. Changes to Terms
TelaFix Solutions Ltda. reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of any new or amended terms.

10. Contact Information
For any inquiries related to these terms or our services, correspondence may be sent to:

TelaFix Solutions Ltda.
275 Avenida Paulista, 4th Floor
São Paulo, São Paulo
01311-000
Brazil

By using this website or our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.